Smart Wheelz B.V. (collectively “Store Seller Name”, “we”, “us”, and “data controller”) respects your privacy. We guarantee that your privacy is protected while using our Website or placing online orders with us.
Smart Wheelz B.V. offers you goods and services and is the data controller of the personal data you provide when you order goods.
You can contact the data protection officer of Smart Wheelz B.V. via the contact form that you can find at the bottom of this page.
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from smartwheelz.nl (the “Website”).
Personal Data We Collect
When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “Order Information”.
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what and which websites or search terms referred you to the Site, and information about how you use the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
– “Log Files” track actions that take place on the Website and collect information such as your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Website.
How do we use your personal information?
We typically use the Order Information we collect to fulfill orders placed through and with the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:
– communicate with you;
– check orders for potential risk or fraud; and
– in accordance with the preferences you have shared with us, to provide you with information or display advertisements related to our products or services.
We process your information to fulfill contracts we may have with you (for example, if you place an order through the Website), or otherwise to pursue our legitimate business interests set out above.
We use the Device Information we collect to monitor for potential risk and fraud (in particular your IP address), and more generally, to improve and optimize our Website (for example, by generating analytics about how our customers use the Website). browsing, using the Website and to assess the success of our marketing and advertising campaigns).
Share your personal information
We share your personal information with third parties to enable us to use your personal information as described above. For example: we use Woocommerce to enable our webshop. We also use Google Analytics to help us understand how our customers use the Website – you can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=nl.
We may share information with contracted service providers who assist us in some areas of our business. Our contracts require these service providers to use your information only in connection with the services they perform for us and not for their own or additional benefit.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, and/or other legal request for information we receive, or to otherwise protect our rights.
International information transfer
We may transfer information collected about you to third parties acting on our behalf, which may be located in countries outside the European Economic Area (“EEA”) or countries deemed by the European Commission to have adequate data protection. These other countries may not provide the same level of protection for the information collected about you, although we will at all times continue to collect, store and use your information in accordance with this Privacy Policy and applicable data protection laws. We will ensure that we only share data with organizations that comply with an adequate level of data protection in accordance with applicable data protection laws and that adequate contractual agreements are in place with these parties.
Your rights
If the GDPR applies to you, you have the right to access the personal information we hold about you and to request that your personal information be amended, updated or deleted, you have the right to request to stop the processing of your data, to object to profiling activities and to only automated processing, request that we restrict the processing of your personal data and/or request that your data be transferred to a third party under certain circumstances (data portability). If you wish to exercise this right, please contact us using the contact details below.
You have the right, where the processing is based on your consent, to withdraw your consent to the processing of your data at any time and you can do so by contacting the Data Protection Officer at the address provided.
If you would like to exercise any of your rights set out above, please contact us using the contact form found at the bottom of this page.
You have the right to lodge a complaint with the relevant data protection authority. The relevant authority for each country can be found on the European Commission’s website: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
Data Retention
When you place an order through the Website, we will retain your Order Information for as long as necessary to provide our services to you or as required by law. After this period your personal data will be deleted.
Amendments
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us using the contact form at the bottom of this page.
