These are our general terms and conditions for the use of our website and the purchase of products via the website.

If you have any questions about these conditions, please contact us via the contact form.

The terms and conditions set forth herein, together with notices and other terms relating to other areas of this website, collectively apply to customers’ use of this website. Please note that Smart Wheelz B.V. may change or remove portions of this website at any time without any liability to customers for such changes. Smart Wheelz B.V. reserves the right to change these terms and conditions in the future without specifically notifying customers; continued use of this website or placing orders after these changes shall be deemed acknowledgment and acceptance thereof.

A contract will only be created once your order has been processed and shipped.

When you place an order through this website as a customer, by placing the order you confirm that:

1. You are not a minor or otherwise legally unable to form a binding contract.
2. The personal data you provide to us when registering is complete and correct.
3. You do not use a false name or the name of any other person or entity that you are not authorized to use.

Placing an order

When you place an order, you agree to these Terms and Conditions; it is important that you read it before proceeding to place an order.

Canceling an order

Customers can cancel an order within 14 days and the amount of the order will be refunded to the account with which the order was initially paid.

Accepting an order

When an order has been placed, you will receive a confirmation at the e-mail address you provided at the time of payment, with details of the contents and prices of the order.


Buyers can choose from the listed and relevant delivery option(s) at that time. Smart Wheelz B.V. is not responsible for damage in transit or damage caused by delays beyond its control:⏎- Pick up in store

Return Policy

Smart Wheelz B.V. accepts returns within 14 days if the product has not been used, altered, or otherwise tampered with. Products must be returned in their original packaging.

No products may be sent to Smart Wheelz B.V. be returned without prior written permission from Smart Wheelz B.V. A return surcharge applies to returns.


We try to provide the most accurate information possible on this website, but make no express or implied warranty as to its accuracy. We also make no warranty regarding any issues related to the use of this website and it is your responsibility to ensure that your equipment is protected against viruses and other external factors.

Your rights as a consumer are protected by the Sales of Goods and Services Act, 1980 and by the Consumer Protection Act, 2007. Nothing on this website affects your rights under applicable law.


If any of these Terms and Conditions is found to be void, illegal or unenforceable for any reason, that term shall be deemed to be severable from the remaining terms and conditions which shall continue to be valid and enforceable.

If any of these Terms and Conditions is found to be void, illegal or unenforceable for any reason, that term shall be deemed to be severable and shall not affect the validity and enforceability of any remaining provisions.

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